Eufy s330 camera not syncing. I also have four 2k indoor cameras which work fine so .

Eufy s330 camera not syncing In between my various attempts - I reset the S340's, I rebooted the phone (Pixel 7 Pro on Verizon - Android 14, all updates current), clear the Eufy app's cache, cleared the Eufy app's memory, deleted the app and reinstalled from the Play Store. Clean the phone’s camera lens Please wipe the lens clean if there are stains on the camera lens. I wrote to your staff so many times explaining the problem but I have negative answers. As I look on the web there are more people complaining about the "Press and release the SYNC button on the camera to check if the camera has been switched off. Does anyone know how to fix this issue? Maybe i should ask for the replacement? Jan 28, 2024 · On a Eufy support page it says “One wired doorbell supports up to 4 chimes”. See 4K Detail Day and Night Forever Power, Solar Style Up to 16 TB Expandable Local Storage* (Additional Storage Drive Not Included) (The operating system will occupy a portion of the built-in storage capacity) BionicMind™ AI Differentiates Family and Strangers HomeBase 3 Centralize Security Management Note: Add-on Camera requires HomeBase 3 to operate. How many eufy cameras can connect to a single homebase? Live Chat. Again, confirm that your camera is compatible with the Homebase version. If the camera still does not emit a beeping sound after pressing and holding the SYNC button for at least two seconds, try charging the Please press and release the SYNC button to check if the camera has been switched off. Find the Sync button on your Eufy camera. there were no suggestions and Eufy insisted me that it was out of warranty period. Please try to use the USB cable in the package and connect to a 5V/2A or 9V/2A charger. Camera is to close to the hub, Waiting on eufy now Oct 24, 2024 · The Eufy 4G LTE Cam S330 with its solar panel and mounting hardware sell for $250 at Amazon. Make sure that your devices are updated to the latest firmware version and try connecting again. * If you’re having trouble connecting the camera to Wi-Fi during the setup process, it might encounter issues as below: Wi-Fi signal was not found As the Wi-Fi list is sync up from the camera device, and not from your phone, the signal of Wi-Fi in your home might be too weak or unstable for the device to connect. The SYNC process is impossible to start since the SYNC button? refuses all actions. I was using Video Doorbell S330, I tried to connect it with AC charger but it did not work. . If the camera’s LED indicator light does not light up, please configure the camera settings in the app or press and hold the SYNC button on the camera for two seconds to boot up the camera. Sep 5, 2022 · So here are some tips to help you troubleshoot the faulty SYNC button on your Eufy doorbell: 1. Jan 2, 2025 · Why Is Your Camera Not Detecting Motion? If you're struggling with a Ring camera not detecting motion or any other brand, there could be several reasons why. If you have any further questions regarding the eufy Smart Lock C33, please don't hesitate to contact eufy Support Engineers for assistance. The eufy app allows you to add chimes and control the alert switch. Make sure your Dec 19, 2024 · Pro Tip for eufy 4g camera users: You can follow the general steps above to set up 4G cameras from different brands. After selecting “Settings,” tap “Firmware Update” or “Device Update. 7. Here are the common causes: Poor Camera Placement Try the following: If you are in the United States: Make sure you are only using an EIOTCLUB prepaid 4G LTE cellular SIM card or AT&T Tablet And Hotspot Plan for prepaid data-only SIM card . This started 2 nights ago. For some Reason mine works that way. The status LED indicator will turn flashing WHITE. Just received my new system, Homebase & EufyCam x4. Click the chat button in the bottom right corner. Step One: Preparation Before Pairing Make sure the HomeBase 3 has already been set up successfully in the eufy Security app. Follow the in-app instructions to add the camera to the device list. Please check the following: 1. If the issue persists, please contact eufy customer support for How to Fix Eufy Camera Not Recording Events . How do we force the firmware upgrade through PC? I've tried to remove the device and re-pair the device to homebase, the 5 clicks of the sync button to power cycle, and other sync button presses to reset the camera. 2K Full HD: Catch all the details in full 2K HD when live-streaming and recording footage. I tried to contact eufy support yesterday. Please try to charge the camera for at least 10 minutes with a 5V/2A charge My S330 eufyCam started beeping last week. For US users: How to Connect Your eufy Wired Doorbell With Transformer and Chime (US) For UK and EU users: How to Connect Your eufy Wired Doorbell With Transformer and Chime (UK/EU) Once the doorbell Jan 5, 2025 · Key Features of Eufy S380 and S330 Camera System Product Overview . I had the exact same issue to one of my S330 camera last week. But that is about it. eufyCam. It was literally draining its battery rapidly that i wouldn’t last longer than 2 weeks of usage. You’re all set! If you still need help setting up eufyCam, please contact eufy customer support for To sync your Eufy camera, ensure your mobile device is connected to the same 2. Please make sure the SoloCam has been fully charged, then launch the eufySecurity app > Devices tab > Add Device > select SoloCam, SoloCam Spotlight, or SoloCam Solar depending on your SoloCam model > select your 2. 4K,Solar Power,Edge System,NEW. 5-3 m) above the ground. If there is no QR code on the floodlight camera, please select “No QR code on the device” and follow the instructions in the app to add the floodlight camera. The status LED will turn to flashing blue . com: eufy Security eufyCam S330 (eufyCam 3) 2-Cam Kit, Security Camera Outdoor Wireless, 4K Camera with Solar Panel, Forever Power, Face Recognition AI, Expandable Local Storage, No Monthly Fee : Clothing, Shoes & Jewelry If you are looking for information on how to reset Eufy camera, here are some steps you can follow: For Eufy Indoor and Outdoor Cameras. Mount the camera. While I’ve managed to add the Homebase no problems, I’m having no luck with any of my cameras. With the Indoor Cam plugged into a wall outlet using the included power adapter and cable, please launch the eufySecurity app > Devices tab > Add Device > select either Indoor Cam or Indoor Cam Pan&Tilt depending on 2. Icon > Gear Icon > Camera Settings > Motion Detection > Activity Zone) Note: Please visit Unlock the Power of eufy | Camera Activity Zones for detailed information on how to properly set up an activity zone. The camera is mounted over an entry point. I Jan 2, 2025 · These cameras offer high-resolution footage, 24/7 monitoring, and features like motion detection and weather resistance to ensure you always know what’s happening around your property day and night. This takes a while, try to be patient and not let go of the button too early. I can see it charging on my app so it’s still connected but no video and no update. Select a Location and a Height. If you still have issues powering on your eufyCam, please contact eufy customer support for further assistance. Note: if you are not in the United States, please refer to the 4G Starlight Camera SIM Card Guide Hold SYNC for 2 seconds to Additionally, please make sure the 2. 4cm) Supports 24/7 recordings while using indoor camera models; Eufy Cam 3 – S330 Camera Design & Build Quality If your eufy Garage-Control Cam does not emit a beeping sound after the SYNC button is pressed during the setup process, please try the following troubleshooting steps to verify if the issue can be resolved. It has 100% charge and it is going through the light sequence in the video. recommendation from support was 1) charge, 2) remove, 3) add back to home base. The eufycam camera’s LED will be solid red when the battery is being charged, and the app will show charging Can a firmware update resolve connectivity issues with eufy cameras and the homebase? Yes, it is possible that a firmware update for your eufy camera or homebase could resolve connectivity issues. I believe it will be same for you too and hopefully it is still under warranty for you. To start, let’s delve into the common causes behind these malfunctions: 1. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Choose your Eufy S330 camera by going to the “Device” tab. Number of Views 29. Loading × Sorry to interrupt Jan 23, 2024 · I was going to let you know that I have some issues with Eufy products. Looking for advice on how to fix. The base station is the brains and storage unit of connected camera units. Check if the LED indicator light on your WiFi chime turns from You can try the troubleshooting of “Cannot Livestream when voice commands are given” to see if it helps. No Response on Alexa When Pressing the Doorbell Button When pressing the The other S330 is on firmware 3. I can’t recall but, there is some setting that needs to be changed for that camera to keep recording. Mar 21, 2024 · Hi i have the 4k solar cameras S330 model purchased june 23 i have 6 in total all are working and holding charge but 1. Incorrect Wi-Fi password Please If your eufy S220 SoloCam does not emit a beeping sound after the SYNC button is pressed during the setup process, please try the following troubleshooting steps to verify if the issue can be resolved. 1. 4G LTE Cam S330; 4G Camera S230; eufyCam 3/3C Does Not Emit a Beeping Sound When the SYNC Button Is Pressed eufy Garage-Control Cam Does Not Emit a Beeping Dec 9, 2023 · In the last 4 days my 1 of 2 S330 cameras I have does not want record or have the ability to live view. 03K. Even if it doesn’t record anything, it was draining so quickly I had to dismount them twice within Nov 21, 2022 · Our engineering team is not only tackling problems quickly but also doing a complete test and evaluation. Inside the package, you’ll discover two high-quality security cameras, a robust HomeBase unit, and a range of accessories to enhance your setup. I was able to charge to 100% with USB-C cable and remove the device from home. 8 x 10. Again - despite a couple of dozen attempts, the S340's would NOT connect to my router. Eufy's compatibility chart says that the S330 Video Smart Lock is now available but I cannot figure out how to sync them with HomeBase. The popups are not so important because you are only aware of their presence when using the phone Press the SYNC button on top of the Floodlight Cam for 2 seconds until you hear a beep. S330 eufyCam(eufyCam 3) S300 eufyCam(eufyCam 3C) eufyCam S3 Pro; eufyCam 2 Pro; eufyCam 2C Pro; eufyCam 2; eufyCam 2C; eufyCam E; eufyCam; eufyCam Solar Panel; HomeBase 2; HomeBase 3; Backup Battery for HomeBase 2; SoloCam. If your eufy Video Doorbell Indoor Chime failed to add to eufy Wired Video Doorbell or encountered the following issues, please try the troubleshooting steps below to verify if issues can be resolved. The eufyCam 2/2C/2 Pro/2C Pro will be added to the Homebase 2 successfully. The main problem appears to be no red light when I press the “Sync” button on the camera for 2secs, as suggested. It works when close to the homebase (up to maybe 20 metres) but when I reinstall it in the yard it will not connect. 3. Check if the 4G/Wi-Fi network signal is strong and stable: Camera Settings> General> About Device> Signal Strength. If the camera failed to connect to the HomeBase 3, please refer to this article for troubleshooting steps: Failed to Add S330/S300 eufyCam (eufyCam 3/3C) in the eufy Security App If you have any further questions, please contact eufy customer support for assistance. While syncing, keep the devices (camera, home base, and router) closer together for a strong signal. 5 and my Android App has also updated to v4. 360° Pan and Tilt Camera Coverage: Pan the lens 360° horizontally to get a complete view without the risk of blindspots. All of a sudden it got low battery but is outside and gets sun its positioned next to another which has great battery. Appreciate any help! If you still cannot set up the doorbell in the eufySecurity app, please press the SYNC button on the back of the doorbell for 10 seconds, then release the SYNC button and press it again for 2 seconds to verify if you are able to hear a beeping sound to continue the setup process. Or please try to connect the camera to the USB port on the back of HomeBase. Select a location where you can get the desired view. Can I link the eufyCam 3/3C to more than Apr 27, 2024 · I’ve got an S330 Home Base and a pair of 4K cameras. In fact, all eufy Camera recording data is stored locally and encrypted. 4GHz See others in this series eufyCam 3C See 4K Detail Day and Night Forever Power, Solar Style Up to 16 TB Expandable Local Storage* (Additional Storage Drive Not Included) (The operating system will occupy a portion of the built-in storage capacity) BionicMind™ AI Differentiates Family and Strangers HomeBase 3 Centralize Security Management For Android phones, the Eufy App can sync with Fitbit and Google Fit. Here is the step in the Eufy app: Camera/Doorbell Settings > Video Quality. Jan 2, 2025 · Step 3: Sync the Devices - Connect the smart doorbell camera to your Wi-Fi network and follow the app’s prompts to sync it with your phone. Open the Eufy Security app on your tablet or smartphone. 1. Dec 19, 2024 · Sometimes, interference from other devices can cause connection issues. 4. Mount the Camera. Move the camera closer to the router or remove potential sources of interference if the problem persists. Please make sure you are using the included power adapter or another I had my S330 having issues not charging enough battery life even under direct sun. 53K. Remove the camera from the eufy Security app, then add it again. You might try holding down the camera sync button for 10 -15 seconds to clear any processes in the camera. If the LED indicator light on the eufyCam lights up, please charge it for 6 hours. Additionally, please make sure the 2. 4 GHz Wi-Fi Network with a WPA/WPA2 protocol) you want the camera to connect to and input the WiFi password. Decrease or increase the brightness level of your mobile device. Oct 5, 2022 · Amazon. My other 4 Eufy's who are only 1080pk do not. Check chime settings in the eufy app. Tap Next and the HomeBase will emit a sound to discover the eufyCam 2/2C/2 Pro/2C Pro. I tried everything from resync to reset the camera even took it off my app and reinstalling it but it still doesn’t want to updated the firmware. My cameras have been working fine for many months and now one of my cameras (rear yard) is not connecting. Just got around to setting the first camera up last week no problems and have tried to set up the second one and it won’t connect. Understanding the root causes of why your smart lock isn’t working is the first step towards finding a solution. Enable Recording Mode . Video Doorbell C30; Setting Up S330/S300 eufyCam (eufyCam 3/3C) in the eufy Security App. However, should the blue light disappear, it could set alarm bells ringing. It depends on the settings in the eufySecurity App. Once you hear that, release the Sync Sep 29, 2024 · Bought an Eufy Homebase 3, Doorbell E340 and a S330 cam this week (sep 24 - 2024). Make that the base station and Eufy S330 camera are powered on and linked to the internet. Not detecting motion. I spoke with a guy called Michael who said, he was going to If your having issues try flipping your HB3 upside down. You can also unlock with the eufy Security app, Alexa, and the Google Voice Assistant from inside your home. I use one camera in the front yard and the other in the back. I have settled in on the Abode for that. SoloCam E20; SoloCam S340; SoloCam C210; SoloCam E40; SoloCam L20; S220 SoloCam; SoloCam L40 A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. All I get now is “Unable to play live video” and telling me to check connection/power and resync. A loose connection or a faulty power adapter could be the If your eufy 4G Starlight Camera does not emit a beeping sound after the SYNC button is pressed during the setup process, please try the following troubleshooting steps to verify if the issue can be resolved. All eufy devices have a LED indicator light that helps determine what state the device is in. Can you go back and review footage from throughout the day? Yes. In this case, contact eufy customer support for warranty replacement. Finally, follow the in-app instructions to pair and sync the camera to HomeBase. Video Doorbell C30; Failed to Add eufy Baby Camera to eufy Baby Monitor. Sep 30, 2022 · Optionally add AI features to older Eufy models which do not support AI natively; Storage: 16 GB Built-In [Expandable up to 16TB With 2. Sep 5, 2023 · Sync eufy camera with home base – after homebase setup you can sync the cameras to it. Then i found one of the camera won’t turn on. I can connect to the camera, and get the feed. To ensure that no detection is missed, do not install the camera directly facing the monitoring area. (Requires eufy HomeBase 3 - not included)eufy Security eufyCam 3 Add-On Camera, 4K Wireless Security Camera with Integrated Solar Panel, Face Recognition AI, eufy Security Camera with expandable local storage#, Forever Power Outdoor Camera, Spotlight and Colour Night Vision, No Monthly Fee. (Device Tab > "" icon > Camera Settings > Camera On) press and hold the SYNC button for 4 seconds to turn on the camera manually. It is usually located at the back of the camera. To Sync your Eufy Doorbell, you’ll need to press and hold the SYNC button for about 3 seconds. Related Articles Smart_Lock_Touch_with_Wi-Fi_Bridge_manual_us 4G Camera. Camera Not Powering On; In cases where the camera does not power on after a reset, check the power supply. Please plug the Indoor Chime Dec 19, 2024 · For example, the eufy E340 offers stunning 2K full HD clarity, dual cameras, and color night vision. Seconds later and there's a red light! Holding down the Sync button was able to power cycle the camera and get it to charge again. Tighten the small knob. The Eufy S380 and S330 security camera systems are thoughtfully packaged, offering a comprehensive home surveillance solution. 9 x 14. Tap Next and the HomeBase will automatically discover the eufyCam. Jul 22, 2023 · However, Eufy has yet to add support for the Homebase 3 to link up with Apple HomeKit. Create a name for the camera. Check the camera status. Chime rings intermittently even when the doorbell is not pressed. 4 GHz Wi-Fi network as the Homebase. The second day it went offline and no chance to get the connection back. I will also use the new dual IF it can integrate with the HB3. No, the floodlight camera is a standalone product that connects to user’s home WiFi network. Apr 20, 2023 · Motion detection is on 24/7. Connect your phone to the same Wi-Fi as the router. Once you hear that, release the Sync Try to pair the indoor camera with the HomeBase 3 according to this article: How to Pair the IndoorCam With HomeBase 3? If the connection still cannot be finished successfully, please check the following information: Make sure your camera and HomeBase 3 are powered on. Holding the sync button doesnt beep. Please try charging the camera for at least 30 minutes first, then press and If the camera’s LED indicator light does not light up, please configure the camera settings in the app or press and hold the SYNC button on the camera for two seconds to boot up the camera. 3 x 5. Only the user can access it through the eufy Security account. Number of Views 40. We recommend hanging the camera 8-10 ft (2. New. If you have any questions, please contact eufy customer support for further assistance. When the Eufy Homebase has an active blue light, it generally means that the device has a solid Wi-FI connection and is synced with all devices. Launch the eufySecurity app > Devices tab > Add Device > select eufyCam/2/2 Pro > press and hold the SYNC button on top of the eufyCam for 2 seconds until it emits a beeping sound > tap Jan 10, 2022 · Amazon. You may now let go of the Sync button, the camera has been reset. Any recommendations? Aug 14, 2021 · I bought 2 Eufycam with the homebase set a month ago. Sep 27, 2022 · Amazon. These are the possible solutions that you should try to fix your Eufy camera. Smart lighting with 3 Tunable Light Panels 3. Tap Confirm and wait for the camera to connect to the network. (Post will be removed) Keep it civil. 2. I have two Eufy cameras and a spotlight camera with the homebase. All setup very easily through the app and functioned with all my selected parameters . Please check if the 4G/Wi-Fi network signal is strong and stable: Camera Settings > General > About Device > Signal Strength. Send us a video showing the steps taken when pairing the HomeBase Upload App log via eufySecurity app by selecting the three-lined menu icon located at the top left corner of the app > About > Upload Log > App Logs Dec 19, 2024 · Causes of Smart Lock Not Working. eufyCam S330 (eufyCam 3) 4-Cam Kit + 1 TB Hard Drive. Verify that there are no issues with your router, camera battery, or HomeBase. I’ve tried to resync them without success. Please press and hold the SYNC button for at least 2 seconds. Security Floodlight Pro 2K, 360-Degree Pan and Tilt Coverage, 2K Full HD, Smart lighting, Weatherproof, On-device AI, No monthly Fee. Please remove the camera from the eufy Security app, then add it again. Do not let go. Chime does not ring when the doorbell is pressed. I figred this is normal, maybe due to the increased resolution. Tighten the large knob Apr 3, 2023 · The battery-powered EufyCam 3 S330 outdoor security camera features a built-in solar panel for continuous charging, captures detailed 4K recordings, and offers intelligent alerts with subject 4G Camera. In the back there's a Sync button. No notifications. No linking to product sales, affiliate links, self-promotional links, or selling equipment. The front camera focuses on visitors, while the downward-facing camera monitors your packages, ensuring you have a complete view of everything happening at your doorstep. Mar 22, 2024 · Then, switch the HomeBase to Wi-Fi in the Device Tab settings. Primarily, the Eufy camera displays a red LED light when charging, barring Eufy cam 2 and 2C models, which display a solid blue light. 5 inch HDD – Optional] Dimensions: 3. The app will not do it for you. Try connecting the phone to a different wifi or using the mobile data. Has anyone had this problem? this is a fault with the second camera seeing that the first one has connected no Jun 22, 2022 · If you’re having trouble adding your Eufy camera to your HomeBase or app, there are a few troubleshooting techniques to try. Press and release the SYNC button on the camera to check if the camera has been switched off. Avoid scanning the QR code under direct sunlight or in eufy Security eufyCam 3 2-Cam Kit, 4K Wireless Security Camera with Integrated Solar Panel, Face Recognition AI, eufy Security Camera with expandable local storage. The eufyCam will be added to the HomeBase successfully. This is true whether you’re troubleshooting a smart lock not working as expected, or a Level lock not responding. If you get it on Eufy’s commerce site, the camera is often discounted by $50. Also, make sure you have a good charge on the camera battery. Shorten the distance between HomeBase and the camera Please note that eufyCam 3/3C connects to the HomeBase 3 directly. 4 GHz Wi-Fi, No Monthly Fee : Clothing, Shoes & Jewelry If the Video Smart Lock cannot recognize the QR code, please try the following troubleshooting steps to verify if the issue can be resolved: Try slowly moving your mobile device closer to or farther away from the camera lens. It used to work. Archived. Afterward, please try the pairing process again. 6. If the chime does not light up after changing the outlet when other electrical devices perform well, the chime might be defective. What I did was press and held down the Sync button for at least 1 minute and releasing it. Remove the protective film. Video Doorbell C30; Video Doorbell C31; Video Doorbell E340; Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim I have a new Eufy system of twi S300 4K cameras and the S380 Home-base 3. >Open a camera view and select … >Click on the Gear/Settings Icon >Select General >Select Storage >Select NAS CRTSP >Select Yes for NAS >Select Next RTSP > Select Have Installed >Enable RTSP >Confirm Secure Stream >Select OK username and p/w > Have Configured DONE. SoloCam S340. 1 x 4. This Reddit is aimed at the education and support for the community. My camera stays at 100% even after hundreds s of notifications. Ive had all the issues you can imagen. Make sure they are both connected to the same network. Go into Camera settings > power manager > power source choose external solar panel. I tried everything I found online and contacted support which was not very helpful (no questions asked, they just wanted me to send the cameras back) but no luck so far. Check the temperature since eufyCam has an operating temperature from -4°F to 122°F. Pressing it once won’t turn on the blue light. What are your thoughts on the system? Is Eufy pretty good? I know I am posting this in a Eufy sub, but I want honest Jan 31, 2022 · Hi. 1: 170: March 21, 2024 Mount the Camera. eufy Floodlight Camera E340. Obviously there is traffic through this door several times a day. if the LED indicator light doesn't light up, turn the camera on in the app (Device Tab > "" icon > Camera Settings > Camera On) press and hold the SYNC button for 4 seconds to turn on the camera manually. tbh it does not bother me to much, i mean security wise it doesn't affect it to much. They haven’t contacted me Icon > Camera Settings > Camera On) or press and hold the SYNC button for 4 seconds to turn on the camera manually. Mar 26, 2024 · Hold the Sync button for 10-15 Seconds ; Let go of the button after hearing two beeps ; Wait for the device to restart after the reset has been performed. I also have four 2k indoor cameras which work fine so If you are looking for information on how to reset Eufy camera, here are some steps you can follow: For Eufy Indoor and Outdoor Cameras. Nov 16, 2023 · S330 Home Base not savings video clips. It would be greatly appreciated if you could provide the following information for eufy support team to quickly resolve the issue. 5. Therefore, remember to observe what the app says when your camera is plugged into a charge. Hello, I received my HomeBase 3 (S380) and two S330 eufy cams today. Check the balance on the card. I charged it, restarted it, restarted the home base. You can refer to this article about how to set up the HomeBase 3: Setting Up eufy Oct 1, 2022 · eufy Security eufyCam S330(eufyCam 3) 3-Cam Kit, Security Camera Outdoor Wireless, 4K Camera with Integrated Solar Panel, Face Recognition AI, Expandable Local Storage, 2. Besides, turn down the video quality of the doorbell/camera in doorbell/camera settings. Please ensure that the SIM card has data. However, failing to get sync button to generate beep and add device. I am guessing that the coms are hung. com: eufy Security eufyCam S330(eufyCam 3) 3-Cam Kit, Security Camera Outdoor Wireless, 4K Camera with Integrated Solar Panel, Face Recognition AI, Expandable Local Storage, 2. The best security cameras to check out include eufy S330, eufy 4G LTE Cam S330, and eufy Cam 3Pro. However, it does not support other eufy Security doorbells at this time”. For iOS phones, the Eufy app can sync with Fitbit and Apple Health. SoloCams LED Indicator Light Status and Its Meaning LED Indicator Light Status Description Blinking blue Ready for setup Off Setup successful with a voice prompt Failed to connect to the network with a voice prompt Fully charged Low battery Solid blue Charging Solid When WiFi chime broadcasts the sound tip of pairing request: Please make sure you have pressed and held the SYNC button on the doorbell for 2 seconds and you can hear a short beep. No recordings. Preparation Before Setting Up eufyCam 3/3C Jul 31, 2024 · If it still does not emit a beeping sound after the SYNC button on the camera has been pressed for more than two seconds, try to first charge the camera for 30 minutes and then press the SYNC button on the camera five times within three seconds until you hear two beeps to restart the camera. Nov 19, 2022 · If you're looking for a feature loaded, high quality 4K expandable wireless security camera system with solar charging ability, as well as the ability to per If the camera cannot be charged, please read the following steps. 2. Notice Every Small Detail in 4K: See crisp If you still have questions, please contact eufy customer support for further assistance. Reconnection issues. Please press and hold the SYNC button for at least two seconds. Sometimes, it's as simple as a setting being off, while other times, it may be due to more technical factors. However, when viewing the Eufy add on chime it says, “Works with Video Doorbell E340 and all upcoming eufy video doorbells. Ensure the safety of every eufy user. The EufySecurity app also indicates the charging status. ” Enter Setup mode by opening the seal on the bottom of the camera to press and hold the SYNC button until you hear a beep. Sep 20, 2023 · i have the same issue with my camera. After the device has been successfully reset, please start a new setup process. charging via the original power supplied, leaving direct in the sun for the day, charging directly from the Jul 10, 2022 · If you open the eufy app on your phone on the bottom right hand side click on security then click on device control home> Then open the round cog in home Last night my HomeBase 3 finally updated to 3. eufy Security eufyCam S330 2-Cam Kit, 4K Wireless Security Camera with Integrated Solar Panel, Face Recognition AI, Forever Power Outdoor Camera, No Monthly Fee. The Eufy tech support chat I just had seemed clueless and suggested to remove and reinstall the Video Smart Lock. For eufyCam 3/3C, please refer to the following images that show the location of the camera’s LED indicator light. " Options to fix the problem is ; " Fully charge the camera I started having trouble with one of my S330, I removed the camera from my app and was trying to add it back and it’s not syncing with home base. There is a blue LED which flashes during this process, and I get the very clear “beep”! Things I’ve done If your eufyCam 3/3C failed to add in the eufy Security app, please follow the troubleshooting steps listed below to resolve the issue. I’m wondering if we got some kind of firmware update or something that broke all four S330 cameras. Mounting your Camera. 6. HomeBase S380 (HomeBase 3) Nov 29, 2023 · I think it’s because if S340 doesn’t detect any motion movement it will stop recording. I DO NOT care about integration with security system. 8. Select the WiFi network (2. 4GHz WiFi network SSID is not hidden and the security level is set to either WPA or WPA2. If it still does not emit a beeping sound after the SYNC button on the camera has been pressed for more than two seconds, try to first charge the camera for 30 minutes and then press the SYNC button on the camera five times within three seconds until you hear two beeps to restart the camera. If the SYNC button appears not to be working, chances are you’re not pressing it long enough. Thanks Jun 24, 2020 · Hi everyone. You will need to pair the scale to your EufyLife account first, then connect your Eufy account to your Apple Health/Fitbit/Google Fit account. You’re all set! The house is about 2400 sf. Long Press the SYNC Button for 3 Seconds. The camera must be on and in the range of home base, open the app and tap on home base device, in the home base setting search camera option and add it. but there is no sound for synchronization and a message appears stating that synchronization has failed. But if you're new to setting up eufy 4G cameras, here is a step-by-step guide to help you connect the eufy 4G Starlight Camera and the latest 4G LTE Cam S330 to your phone. Solutions For Connecting Eufy Camera To Homekit A few days ago i bought the S330 4g lte camera, after setup on the 4g, it worked very good the first day. After about 15 hours of functioning correctly and sending audio and visual popups to my Samsung A33 5G phone the notifications stopped. Some Eufy camera models connect to your Wi-Fi network by syncing to the Homebase. 7in (7. Now it seems impossible to re-install the S330 cam. Mar 24, 2021 · Hi, suddenly one of my eufy cam is disconnected from base, the light out the front flashing blue and red I tried to hold the sync for 5s to reset but nothing work How to reset the cam please? I have also by mistake removed the device from my phone Thank you Dec 10, 2024 · Can a S340 camera be synced to HomeBAse3 without first syncing to the router? Is there any disadvantage (or advantage) to syncing a S340 camera with ONLY the HomeBase3? eufy Community Jun 19, 2022 · Eufy cameras are one of the many wonderful home security devices that help people feel safer in and outside of their homes. What’s your Power Manager setting at for that camera? Please visit the following links for detailed step-by-step instructions on how to connect your Wired Video Doorbell to a doorbell transformer. 4G LTE Cam S330; 4G Camera S230; Video Doorbell. Press the SYNC button on the camera for 2 seconds until you hear a short beep. Does anyone know if I can get a second chime for my S330 wired? May 20, 2023 · Fixing Eufy Camera Not Charging. Many smart doorbells also support connections to smart TVs or voice assistants for seamless control. I want a GOOD, RELIABLE camera system. I tried the problemsolving steps and resetted the camera, also checked the simcard of eiot ( has enough funds and no pincode and works in my cellphone) . I did have it plugged in while I did this. 5 and is working just fine. Per troubleshooting with Eufy support, we came to the conclusion the camera is broken and need replacement. Dec 28, 2024 · So I have a S330 bundle with 4 cameras and the Base Station S380. com : eufy Security Video Doorbell (Wired) S330 with Chime, Dual Cam, Delivery Guard, Security Camera, 2K with HDR, No Monthly Fee, 16-24V, 30VA, homebase NOT Supported, Motion Only Alert : Electronics Battery Camera. If you still can’t connect your device after this, you may have to reset either your HomeBase or Eufy camera. Installation worked allright but then I wanted to change some things and therefor disconnected the S330 cam. For more compatibility issues between eufySecurity devices, please refer to Compatibility Between eufySecurity Devices . Please note that while the camera’s integrated solar panel continuously charges the built-in battery, it still consumes power while functioning. Name the camera. not sure what the impact is of this happening. This is the Device Setup Guide: Setting Up S330/S300 eufyCam (eufyCam 3/3C) in the eufy Security App If there is no beep sound when you press the SYNC button, please try the following tips to see if the issue can be fixed. When I press the sync button on the camera for two seconds as they direct it does not beep. All other Eufy devices are working. If that doesn't work, you might pop the camera apart and disconnect the battery for a while to see if that will clear the problem. They have special indoor and outdoor cameras with high resolution and even pet cameras that can feed treats to your pup! Eufy cameras are extremely reliable, but there may be some problems the… Continue reading Eufy Camera Unable To Connect To HomeBase &#8211 Easily add another camera onto your existing eufyCam 3 system. Apr 28, 2023 · Eufy Camera Not Connecting to Homebase. I corrected this by performing the following steps using my Android phone Eufy Security App. Oct 13, 2021 · Continue holding down the sync button. mes532 June 30, 2024, Eufy S330 solar camera. Range issues. Both camera have identical settings about sensitivity, video resolution… everything. How Do I Sync My Eufy Camera To Homebase? To sync your eufy camera to HomeBase, start by plugging in power and Ethernet. Single Transformer + Two Chime + Single Doorbell Option 1: In the original doorbell wiring, when a visitor presses the doorbell button, both chimes sound simultaneously. Now I get nothing. Eufy Homebase 2 Blue Light Not Working. 4 GHz Wi-Fi, No Monthly Fee eufyCam 3-Cam Kit,Security Camera Outdoor Wireless,4K Camera with Integrated Solar Panel,Forever Power,Face Recognition AI,Expandable Local Storage The LED indicator light on eufy SoloCam is located in front of the SoloCams. 9. Related Articles Motion Sensor's LED Not Blinking After Pressing the SYNC Button even after pressing the sync button for two seconds, there was no sound after I put the product to charge for an hour and then tried to press the sync button five times in three seconds. If your eufyCam S3 Pro does not emit a beeping sound when the SYNC button is pressed, please try the following troubleshooting steps to solve the issue: Press and hold the SYNC button for at least two seconds. When your Eufy camera isn’t recording events, you should ensure that the recording feature in the Eufy app is enabled. I too also have a Eufy cam3C placed under the eaves and connected it to a very cheap decent quality solar panel. Check out our article on Eufy Camera Problems (Explained and Solved) for more details on troubleshooting common issues with your Eufy Camera. Remember to fully charge the camera before the setup. I contacted eufy and they are replacing mine. Icon doesn’t read quantity of motion per camera. Charging with the same cable that charged other camera doesn’t charge the camera. Get an optimal angle when viewing the live stream in the app. 4. Adjust the Camera Field of View. I have tried removing and readding the device. eufyCam S330 (eufyCam 3) - eufy US 🔥873 eufy Smart Ones have joined 100-Day Risk-Free Trial! To help you solve the issue when you can’t watch the Livestream of eufy battery cameras on eufy App. Mar 20, 2024 · If your Eufy camera is not connecting to the Homebase, make sure both devices are powered on and within range. Replace the original doorbell button with eufy video doorbell. Press and hold the button for about 10 seconds until you hear two beep sounds. Will it reconnect to Wi-Fi in case the connection is dropped for some time or you have to do it manually? It will be reconnected to Wi-Fi in case the connection is dropped for some time. Additionally, please also make sure the eufyCam has not been mounted since it will have to be physically placed next to the HomeBase during the pairing process. Here's what Eufy says. Fully charge the camera Please refer to this article about how to charge the camera: How to Charge eufyCam Press the SYNC A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. If you can’t get your camera to sync to the base, ensure the base has an active internet connection and is online on the Eufy Security app. See others in this series eufyCam 3C In order to pair your Video Smart Lock with HomeBase 3, please refer to the following steps:. I recently added 1 Eufy 2 pro with is 2K and it lags 100% identical to this footage. Make sure you place the doorbell near the WiFi chime at about one meter away from the WiFi chime. The camera will turn on, after many seconds the lights will turn on, then the lights will turn off and the LED will turn red. With homebase it went smoothly but the cameras just won't connect. Eufy Camera Not Connecting To App If your Eufy camera is not connecting to the app, double-check your Wi-Fi connection and ensure the app is up to date. If the issue still persists, please contact eufy customer support for further assistance. Immediately after purchase I noticed one camera easily kept itself charged with the available solar energy but the other one goes flat every 20 days and needs to come inside for a recharge. uay fmbjdad hzf dlqqf wbobc ffzo jlszlo anhf kugyk tftaz